Policies & Guidelines of Grievance Redress System (GRS)
| Sl No | Description | Download Link |
| 1 | Policies and guidelines
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http://whttp://www.grs.gov.bd/assets/grs_guideline.pdfww.grs.gov.bd/assets/grs_user_manual.pdf
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| 2 | Necessary Forms for Submitting Grievance | http://www.grs.gov.bd/#grievanceFormsList
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| 3 | Process Map |
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Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS
Technical Assistance:
